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You & Me Spa Nails Inc

+1 219-365-9828
10210 Wicker Ave, St John, IN 46373 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About You & Me Spa Nails Inc

You & Me Spa Nails Inc has received both positive and negative feedback from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the salon, let's break down the comments below.
Starting with the positive feedback, several customers have praised the salon for the excellent nail service they received. One customer mentioned that they have been going to You & Me Spa Nails for over a year and consistently come out with beautiful nails. The shape and paint job were always excellent, and the service was quick, thorough, and friendly. Another customer commented that they took their granddaughter for a nail appointment and the results were stunning. They considered it the best nail salon they have ever been to.
From these comments, it can be inferred that some strengths of You & Me Spa Nails Inc include skilled nail technicians who consistently provide excellent nail services, quick and efficient service, and a friendly atmosphere. These strengths contribute to customer satisfaction and loyalty, as seen in the comments of customers who consider it their forever nail salon.
However, there are also negative comments that highlight weaknesses within the salon. One customer mentioned that their nails started snapping off just four days after the appointment, and the nail polish started chipping. They also observed that the second layer of polish wasn't fully dry, indicating rushed service. Another customer had a more negative experience, describing the salon as unsanitary, rushed, and sloppy. They highlighted issues such as a lack of organization at the front desk, unhygienic practices, dusty massage chairs, and dust on equipment and polish bottles. This customer also felt that the services were rushed and resulted in mistakes, such as receiving a different nail shape than requested and no attention given to cuticles.
From these negative comments, it can be deduced that some weaknesses of You & Me Spa Nails Inc include a lack of attention to detail, rushed service, unhygienic practices, and poor organization. These weaknesses detract from the overall customer experience and can lead to dissatisfaction or negative impressions of the salon.
Despite the negative feedback, some customers still had positive experiences and complimented the talent of the technicians and the overall atmosphere of the salon. These comments highlight that there may be variation in service quality depending on the technician assigned to the customer.
In conclusion, You & Me Spa Nails Inc has strengths such as skilled nail technicians, quick service, and a friendly atmosphere, which contribute to positive customer experiences. However, there are also weaknesses such as a lack of attention to detail, rushed service, unhygienic practices, and poor organization, which can lead to negative customer experiences. It is important for the salon to address these weaknesses in order to consistently provide high-quality services and improve overall customer satisfaction.

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You & Me Spa Nails Inc Info


  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot


Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

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