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The Shathi

+44 1257 260734
234 Eaves Ln, Chorley PR6 0ET United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About The Shathi

The Shathi place, based on the comments provided, has both strengths and weaknesses when it comes to food quality, customer service, and overall experience. Let's examine them in detail:
Strengths: 1. Great food: One customer mentioned having a tasty lamb bhuna, indicating that the restaurant is able to produce delicious dishes. This suggests that the chefs have skill in creating flavorful meals.
2. Positive reviews: Some customers have given The Shathi place positive reviews, stating that it is the best curry take-away they have experienced in Chorley. This shows that there are at least some satisfied customers who appreciate the taste and quality of the food.
3. Timely order fulfillment: One customer mentioned that their order was ready on time for collection. This indicates that the restaurant is efficient in preparing and delivering orders within the specified time frame.
Weaknesses: 1. Poor customer service: Several customers mentioned issues with customer service, including long wait times, incorrect orders, and a lack of apologies for delays. This indicates a lack of professionalism and attentiveness towards customers, which can be a major drawback for any restaurant.
2. Inadequate food quality: Multiple customers complained about the quality of the food. They mentioned dishes lacking freshness and flavor, dry chicken, substandard ingredients, and poorly seasoned dishes. This is a significant weakness as it undermines the main purpose of a restaurant - providing high-quality meals to customers.
3. Hygiene concerns: One customer stated that they observed dirty conditions inside the takeaway, with the cooks not washing their hands or pans between preparing dishes. This raises serious health and safety concerns and suggests a lack of cleanliness and hygiene practices.
4. Negative reviews: Some customers expressed their disappointment with The Shathi place, stating that the food was awful and that they would never order from the restaurant again. Negative reviews can damage a restaurant's reputation and deter potential customers from trying their food.
In conclusion, The Shathi place has both strengths and weaknesses based on the comments provided. While some customers praised the flavors of their dishes and found it to be the best Indian take-away in Chorley, others expressed their dissatisfaction with poor customer service, substandard food quality, and hygiene concerns. Addressing these weaknesses is crucial for the restaurant to improve their overall reputation and attract more satisfied customers.


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The Shathi Info

Amenities

Service options
  • Takeaway
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Halal food
  • Late-night food
Atmosphere
  • Casual
Payments
  • NFC mobile payments

Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

How to go there

Location