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Ruby Red Beauty Supply

+1 804-326-2642
5118 Nine Mile Rd, Richmond, VA 23223 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Ruby Red Beauty Supply

Ruby Red Beauty Supply seems to have several strengths based on the comments provided. Firstly, the employees and other customers have been described as courteous and nice. This indicates that the staff is friendly and creates a welcoming environment for customers. Additionally, the employees have been praised for being helpful and willing to assist customers, which is an important quality for a beauty supply store.
Furthermore, the female owner is said to be knowledgeable about the products and is able to answer customers' questions. Having an owner who is well-informed about the inventory can enhance the customer experience and build trust.
Another strength mentioned is the wide variety of products available at Ruby Red Beauty Supply. Customers have mentioned that the store carries hair pieces, wigs, hair products, clothes, jewels, and more. This demonstrates that the store provides a diverse range of options for customers to choose from, increasing the likelihood of finding desired items.
Additionally, multiple comments mention that the store is clean and well-maintained. A clean and organized store creates a pleasant shopping environment and can give the impression of a professional establishment.
The affordability of the products sold by Ruby Red Beauty Supply is another strength that has been highlighted in the comments. Customers appreciate the store's selection of clothes, shoes, purses, earrings, and beauty supplies at affordable prices. This suggests that the store offers competitive pricing, making it an attractive option for customers who are budget-conscious.
One commenter specifically praised the store for selling affordable wigs. Availability of affordable wigs can be significant for customers who are looking for cost-effective options without compromising on quality.
However, the comments also indicate a few weaknesses of Ruby Red Beauty Supply. One customer felt borderline racially profiled, indicating a potential issue with customer service or treatment. Discrimination or bias should never be present in a business, and this incident could have a negative impact on the reputation of the store.
Additionally, one comment mentioned an issue with the male owner's attitude towards pricing. The customer felt that their purchasing decisions were being judged based on their ability to afford certain items. This highlights a potential problem with customer service and professionalism.
In conclusion, Ruby Red Beauty Supply has several strengths including friendly and helpful employees, knowledgeable owner, wide selection of products, cleanliness, and affordability. However, the store needs to address any issues related to discrimination or bias and ensure that all customers are treated with respect and professionalism. By addressing these weaknesses, Ruby Red Beauty Supply can enhance its reputation and continue to attract customers.


Best AGS Reviews

The employees and other customers were courtesy very nice. They were more than willing to help, but that was today. The female owner seemed to be knowledgeable when I asked questions about products and if she carried certain items in her store. After I thought she was watching me because I wasn taking a long time to make decisions on certains things, but ignored that and started asking questions. Also I gave this store 2 stars because a few months agon the male owner was ask to provide a price for the crystal key chain in the display case. He told he its expensive. I thought to myself who are you to tell me what is expensive for my purse? But i said price please he told me $13 and i politely told him to add it to my bill. If it wasn't for me gathering items today for my wedding next month. They wouldn't get my busy again. I felt borderline racially profiled.
Lol Ove the experience of the customer love love the products there nice I will spread the love to other people to go there
I luv it had to get things for me and my family for a funeral and I got everything we needed will differently go back again
Have nice hair pieces ,wigs hair products,clothes, jewels and more. Nine Mile Road store is very nice and clean. You can find so much in this store. So far the workers in the store have been very helpful and polite to me.
They are always helpful, love their selection of clothes shoes purses earrings as well as beauty supplies, they have some markdowns often my favorite part about shopping here, they keep me cute on a budget
They sell affordable wigs! And the clothing is awesome choices to choose from.
There was a really nice lady who works at the counter. She helped me pick out hair for a style I wanted, but I was completely clueless. She was very kind and helpful. I wish I caught her name. The next time I go back, I'll have to ask.
Great selections of a variety of items!

Place Pictures

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Ruby Red Beauty Supply Info

Amenities

Service options
  • In-store shopping
Health & safety
  • Safety dividers at checkout
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location