Hero image

Remy Touch Hair & Beauty Supply

+1 216-291-7150
21149 Euclid Ave, Euclid, OH 44117 United States of America
Open Today: 08:00 AM - 10:00 PM

Quick Facts About Remy Touch Hair & Beauty Supply

Strengths of Remy Touch Hair & Beauty Supply:
1. Product Selection: Many customers appreciate the nice selection of braiding and crocheting hair, wigs, and hair supplies for both women and men. This indicates that the store offers a wide range of products to cater to different hair needs and preferences.
2. Neat and Organized Store: The store is consistently described as neat and organized, which can enhance the shopping experience for customers. A well-maintained store allows customers to easily find what they are looking for without feeling overwhelmed or frustrated.
3. Rewards Card Program: The store offers a rewards card program, allowing customers to enjoy discounts and save money on their purchases. This benefits both loyal and occasional customers and encourages repeat business.
4. Friendly and Helpful Staff: Despite encountering various personalities, multiple comments mention that the staff at Remy Touch Hair & Beauty Supply is always very helpful. Friendly and polite staff members create a positive and welcoming atmosphere for customers, which can contribute to customer satisfaction and loyalty.
5. One-Stop Shop: The store is praised for having a variety of beauty products beyond just hair supplies, including a great selection of nails. This suggests that Remy Touch Hair & Beauty Supply offers a convenient shopping experience where customers can find multiple beauty essentials in one place.
Weaknesses of Remy Touch Hair & Beauty Supply:
1. High Prices: One of the most common criticisms mentioned in the comments is that the prices at Remy Touch Hair & Beauty Supply are perceived as too high. Compared to a competitor, Danny's Hair and Beauty Supply Store, customers claim that Remy Touch's prices are significantly higher. This could deter some price-sensitive customers and potentially lead them to choose more affordable options.
2. Limited Space: Some comments mention that the store's size is a limiting factor, resulting in a limited range of products available. The size of the store may not allow for a comprehensive selection, inhibiting customers from finding all the specific items they may be looking for.
3. Congested Parking: The plaza where Remy Touch Hair & Beauty Supply is located can experience congested parking during busy times. This can be a deterrent for customers who prefer convenient and easily accessible parking spaces.
4. Inconsistent Customer Service: While there are positive comments about friendly and helpful staff, one comment specifically mentions poor customer service, stating that the young man did not have time to assist them. Inconsistent customer service can negatively impact the overall customer experience and potentially lead to lost sales or dissatisfied customers.
Based on the comments provided, Remy Touch Hair & Beauty Supply appears to have a strong product selection, a well-maintained store, and friendly staff. However, the store should address the concerns regarding pricing, limited space, parking congestion, and the need for consistent and attentive customer service to improve overall customer satisfaction and retention.


Best AGS Reviews

This hair store is too high for no reason !! I was a faithful customer till Danny’s opened up on lakeshore, prices at Danny’s are so much reasonable!
They always have a nice selection of braiding and crocheting hair (lots of diff colors and styles), wigs, and hair supplies for women and men products too. Also, don't forget to sign up for their rewards card...it's nice getting some money off every now and again. You may also encounter many different personalities but the staff is always very helpful.
Nice variety for the size of the store. Lots of wigs on display. Store is always neat and organized. Parking in the plaza can get congested at busy times. Not the cheapest store but not the most expensive store either for haircare needs.
Customer service was poor..the young man didnt seem to have time to assist me
I really like this store but prices are jacked up like $3 extra then Danny's Hair and Beauty Supply Store. They have the latest of everything for you containing hair. But limited because of the size of the store. It's very clean when I go in and always smell nice. The men who work there are very polite and tries to be helpful. ( But what do men really know about women and hair weave).
I would diffenetly recommend for you to check out this store for you quick hair needs.
They have the best selection of nails!! It's really a one stop shop for all ur beauty needs!!
I was greeted as I came in. I asked for a oil sheen product and I was escorted to the aisle. This store is very well stocked for all your hair needs. I will be shopping there again. Everyone was friendly and polite!
I've been going there for YEARSSSSS. LOVE The store, the staff and owners. Atmosphere is ways friendly,prompt and try their best to service wht you need if not available they try to accommodate. 5STARS PERIODTT

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Remy Touch Hair & Beauty Supply Info

Amenities

Service options
  • Curbside pickup
  • In-store pickup
  • In-store shopping
Health & safety
  • Safety dividers at checkout
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 08:00 AM - 10:00 PM
Tuesday 08:00 AM - 10:00 PM
Wednesday 08:00 AM - 10:00 PM
Thursday 08:00 AM - 10:00 PM
Friday 08:00 AM - 10:00 PM
Saturday 08:00 AM - 10:00 PM
Sunday 09:00 AM - 08:00 PM

How to go there

Location