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Park Cafe

+44 20 8961 8660
212 Acton Ln, London NW10 7NH United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Park Cafe

The Park Cafe has several strengths based on the comments provided. Firstly, the service is consistently friendly and attentive, which enhances the overall dining experience. This creates a positive atmosphere and makes customers feel welcomed. The bustling atmosphere mentioned also indicates that the cafe is popular and attracts a steady flow of customers.
Another strength is the cafe's willingness to accommodate customer preferences. The comment stating that any variation on the menu is cheerfully provided shows that the staff are flexible and willing to cater to individual preferences. This level of customization can greatly enhance customer satisfaction and loyalty.
However, there are also some weaknesses that can be identified based on the comments. One weakness is the sudden increase in coffee prices. The comment mentions an increase from 2 pounds to 2.80, which is seen as excessive compared to the relatively stable prices of milk and coffee over the years. Price increases can negatively impact customer perceptions and may cause them to seek alternatives, such as other cafes in the area.
Another weakness highlighted in the comments is the poor service experienced by one customer. Waiting for over 45 minutes for food is an undesirable experience, especially when coupled with the chef shouting at a customer who asked about the delay. This incident reflects poorly on the cafe and can greatly impact customer satisfaction. Additionally, the comment mentions that the food received after the wait was of poor quality. Inconsistent food quality can deter customers from returning and may lead to negative word-of-mouth.
The comments also mention some concerning practices in terms of hygiene. The use of a yellow cloth on the prep table to clean everything and anything may indicate a lack of proper cleaning procedures and raises concerns about cross-contamination. Additionally, the use of moldy cheese ends, even if they were cut off, is unhygienic and reflects poorly on the cafe's food handling practices.
On a positive note, the comments also provide some strengths related to the food quality and variety. The cafe is praised for serving a tasty chicken escalope with chips and salad, even close to closing time. This shows that the cafe strives to maintain food quality until the end of the day, despite potential challenges. Additionally, the comment mentions a large range of food options, indicating that the cafe offers variety beyond traditional fry ups.
Regarding customer feedback, the Park Cafe is also commended for its excellent staff and service by several customers. This indicates that the majority of customers have positive experiences at the cafe and feel satisfied with the level of service provided. This is an important strength as excellent customer service can greatly enhance customer satisfaction and loyalty.
In terms of parking, the comment mentions that it is not the best in the area. While this may not be directly controllable by the cafe, it can still be seen as a weakness as it may deter potential customers who prioritize convenient parking options.
Overall, the Park Cafe has several strengths, such as friendly service, a bustling atmosphere, customization options, a range of food choices, and positive customer feedback. However, it also has weaknesses, including excessive price increases, poor service experiences, unhygienic practices, and inadequate parking options. These weaknesses need to be addressed in order to ensure customer satisfaction and loyalty.


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Park Cafe Info

Amenities

Service options
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Offerings
  • Coffee
  • Kids' menu
Dining options
  • Breakfast
  • Lunch
  • Dessert
Amenities
  • Good for kids
  • Toilets
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday Closed

How to go there

Location