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Oasis Nails & Spa

(425) 788-1882
14030 Main St NE # C Duvall, WA 98019
Open Today: 10:00 AM - 06:30 PM

Quick Facts About Oasis Nails & Spa

Oasis Nails & Spa, based on the comments provided, has several strengths and weaknesses that can be identified.
Strengths: 1. Positive first-time experience: One customer mentioned that their first visit to Oasis Nails & Spa was amazing, indicating that the salon is capable of creating positive impressions on new customers. 2. Welcoming environment: The comment that highlights the "nice massage chairs" and "friendly staff" suggests that Oasis Nails & Spa provides a pleasant and comfortable ambiance for customers. 3. Variety of colors and design options: A satisfied customer mentioned the availability of many color choices and complimented the design skills of a specific nail technician, indicating that the salon offers a wide range of options for customers to choose from. 4. Attention to customer comfort: Another comment mentions that the staff at Oasis Nails & Spa were attentive to temperatures and the customer's comfort level during a pedicure session, suggesting a focus on providing a comfortable experience for customers. 5. Professional nail technicians: A customer stated that the techs at Oasis Nails & Spa are professionals who take their art seriously, which suggests that the salon employs skilled and experienced technicians who are dedicated to providing quality services.
Weaknesses: 1. Customer complaint regarding rough handling: A customer reported that their daughter had a rough and aggressive experience during a pedicure, resulting in bleeding and difficulty walking. This indicates that there may be instances of rough handling by employees. 2. Manager denying wrongdoing: The same customer mentioned that the manager denied any wrongdoing by their employee, which implies a lack of accountability or willingness to address customer complaints. 3. Customer dissatisfaction with pricing and service quality: A customer shared their disappointment with the price, as they had received a lower-priced service elsewhere without the negative experience they had at Oasis Nails & Spa. The customer also mentioned feeling laughed at by the manicurist, indicating a lack of professionalism and respect. 4. Lack of response to negative feedback: Based on the comments provided, there is no indication that the salon responded to the negative feedback or attempted to address the concerns raised by dissatisfied customers. 5. Customer injury during the service: One customer reported being accidentally cut multiple times during a manicure session. This suggests a lack of attention to proper technique and potential safety issues during the service.
In conclusion, Oasis Nails & Spa has several strengths, including positive first-time experiences, a welcoming environment, a variety of color and design options, attention to customer comfort, and professional nail technicians. However, the weaknesses identified include rough handling and injuries during services, denial of wrongdoing by management, customer dissatisfaction with pricing and service quality, lack of response to negative feedback, and potential safety issues during treatments.


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Oasis Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Amenities
  • Restroom

Today

Opening Hours

Thursday 10:00 AM - 07:00 PM
Monday Closed
Friday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM
Wednesday 10:00 AM - 06:30 PM
Tuesday 10:00 AM - 06:30 PM
Saturday 09:30 AM - 06:00 PM

How to go there

Location