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Nails In Town

+1 707-995-1760
14840 Olympic Dr, Clearlake, CA 95422 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Nails In Town

Nails In Town has received a mixture of positive and negative comments from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the place, both the positive and negative aspects will be discussed.
Starting with the strengths, multiple comments emphasize the expertise and friendliness of the nail technicians. Customers mentioned that the technicians are detail-oriented, nice, and provide excellent service. This is particularly important in the beauty industry, as customers rely on the skills and professionalism of the technicians to enhance their appearance and feel confident. Additionally, the fact that the technicians stayed late to accommodate a confusion about booking shows dedication and a commitment to customer satisfaction.
The beauty services provided by Nails In Town have been highly praised in the comments. Many customers mentioned the positive results they experienced from skin care treatments, facials, eyelashes, nails, and eyebrows. The facials were noted to be relaxing, and Tina was commended for her ability to educate customers about skin care routines and products. These positive experiences contribute to the reputation of Nails In Town as a salon that can effectively enhance the appearance and confidence of customers.
Cleanliness is another strength mentioned by customers. One comment specifically highlights the cleanliness of the salon, which is essential in maintaining hygiene standards and providing a pleasant environment for customers. This further adds to the positive experience of visiting Nails In Town.
However, there are also weaknesses highlighted in the comments. One customer mentioned a lack of follow-up instructions for a semi-permanent tattoo eyebrow treatment. This indicates a lack of communication or inadequate customer support, which can result in dissatisfaction and disappointment.
There were also complaints about the wait times at Nails In Town. While some customers mentioned that the wait was worth it, others expressed frustration at having to wait for extended periods of time. This indicates a potential inconsistency in managing appointments and may lead to customer dissatisfaction.
Another weakness mentioned in the comments is the poor English-speaking abilities of the majority of the staff. Effective communication with customers is crucial in any service industry, and difficulties in understanding or being understood can lead to misunderstandings and frustration. This may impact the overall experience and impression of the salon.
Additionally, a negative comment mentions the grumpy and harsh demeanor of the manager or owner. This can create an unwelcoming atmosphere and potentially affect the overall customer experience.
Overall, Nails In Town has several strengths, including skilled and friendly technicians, positive results from beauty services, and a clean environment. However, there are also weaknesses, such as inconsistent wait times, lack of clear instructions, language barriers, and potential issues with the management. By addressing and improving upon these weaknesses, Nails In Town can further enhance customer satisfaction and maintain a strong reputation in the industry.


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Nails In Town Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday Closed
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location