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Lupitas Beauty Salon

+1 510-231-0351
1829 Rumrill Blvd, San Pablo, CA 94806 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Lupitas Beauty Salon

Lupita's Beauty Salon appears to have several strengths, as well as a few weaknesses. Starting with the strengths, the salon is praised for its great service and friendly staff. Customers appreciate the staff's ability to get the job done despite potential language barriers, as they primarily speak Spanish. This highlights the staff's proficiency in their craft, being able to understand and execute customers' desires effectively. Additionally, the salon's ability to cater to young children is commended, with one customer stating that their 2-year-old son had received excellent haircuts from two different stylists. The stylists were able to maintain straight lines and avoid any cuts despite the child's movements during the appointment.
Another strength of Lupita's Beauty Salon is its affordability. The price is praised as being great, attracting a steady flow of customers. This affordability likely contributes to the salon's consistently busy atmosphere, as mentioned in one of the comments. The salon's ability to provide quality services at an affordable price point is undoubtedly a strength that appeals to a wide range of customers.
Moving on to the weaknesses, one complaint highlights a negative experience where a customer felt that the stylists did not possess the necessary skills. The customer states that their haircut resulted in an unsatisfactory outcome, leaving them feeling "trasquilada" or uneven. This negative experience can be seen as a weakness for Lupita's Beauty Salon, as it indicates a potential inconsistency in the skills and expertise of some staff members.
Another weakness that emerges from the comments is the issue of long wait times. One customer expresses frustration at the lack of organization and how their turn was skipped, resulting in a prolonged wait. Another customer echoes this concern, stating that the salon does not provide any updates on wait times or acknowledge the people waiting. This lack of professionalism and consideration for customers' time can be seen as a weakness for the salon, potentially leading to dissatisfaction and reduced customer loyalty.
Furthermore, there is a negative review mentioning an encounter with a rude staff member. The customer claims that they had signed up and left to come back later, but upon returning, the staff member rudely informed them that the salon was closed and kicked them out. Such behavior reflects poorly on the salon's customer service and can deter customers from returning.
In conclusion, Lupita's Beauty Salon has various strengths, including great service, friendly staff, proficient haircuts for children, and affordable prices. However, the salon faces weaknesses such as occasional inconsistencies in the quality of haircuts, long wait times without proper communication, and instances of rude customer service. By addressing these weaknesses and focusing on improving customer satisfaction and professionalism, Lupita's Beauty Salon can enhance its overall reputation and success.


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Lupitas Beauty Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Gender-neutral restroom
  • Restroom
Planning
  • Appointments recommended
Payments
  • Checks
  • Debit cards
  • NFC mobile payments

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 08:00 AM - 05:00 PM
Sunday 08:30 AM - 03:00 PM

How to go there

Location