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Jenni Nails & Spa

+1 915-581-1200
7106 N Mesa St, El Paso, TX 79912 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Jenni Nails & Spa

Jenni Nails & Spa seems to have many strengths based on the comments provided. Here are some key strengths of the salon:
1. Exceptional nail work: Multiple comments praise Jenni's nail work, highlighting her skills and technique. Customers appreciate the quality of the manicures and how their nails look after the service.
2. Attention to customer satisfaction: The salon is known for ensuring the satisfaction of its customers. They take the time to ask for feedback during the service, making sure they are meeting the customer's expectations.
3. Nail health focus: Several comments mention how Jenni takes care of their nails and ensures their health. Using dip powder that protects nails and providing information on procedures to prevent infections demonstrates a commitment to nail health.
4. Friendly and pleasant staff: Customers appreciate the welcoming atmosphere and the friendly nature of the staff members. This positive experience makes them feel comfortable and valued as a customer.
5. Unique and creative nail art: The salon is praised for its ability to create beautiful and creative nail art. Customers appreciate the attention to detail and the effort put into making each nail design unique.
6. Personalized service: Whether it's the warm welcome, asking for design preferences, or making sure customers are comfortable and satisfied, the salon seems to provide a personalized and individualized experience for each customer.
7. Fair pricing: Several comments mention that the salon offers fair pricing for its services. This is seen as a positive attribute, especially when combined with the quality of the service provided.
However, there are a few weaknesses that should be noted:
1. Inconsistent service quality: One comment mentions a negative experience with a different nail technician, Nuvia. The customer had issues with the gemstone falling off, cuts on their fingers, a rushed foot and leg massage, and a design that didn't meet their expectations. It suggests that there may be inconsistency in the overall service quality depending on the technician.
2. Lack of attention to customer comfort: The same comment mentions feeling judged and uncomfortable during the visit. The customer expressed dissatisfaction with Nuvia's response to their pain from the cuts. This suggests a need for better communication and a more attentive approach to customer needs.
In conclusion, Jenni Nails & Spa seems to have various strengths, including excellent nail work, focus on nail health, friendly staff, personalized service, and fair pricing. However, there are areas where improvement is needed in terms of consistency of service quality and ensuring customer comfort and satisfaction.


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Jenni Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Payments
  • Debit cards

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday Closed

How to go there

Location