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DJ Beauty Supply

+1 317-328-0298
4235 Lafayette Rd, Indianapolis, IN 46254 United States of America
Open Today: 09:00 AM - 09:00 PM

Quick Facts About DJ Beauty Supply

DJ Beauty Supply has several strengths that are mentioned in the comments. Firstly, the store is praised for its variety of products. Customers appreciate that they can find everything they need in terms of beauty supplies, including hair products, wigs, makeup, and jewelry. This wide selection is a significant strength as it attracts customers who prefer to have all their beauty needs fulfilled in one place.
The helpful and knowledgeable staff is another strength of the store. Customers mention that the employees are friendly, fun, and welcoming. They appreciate the assistance provided by the staff, making their shopping experience more enjoyable and convenient. Additionally, the fact that the staff is also attentive to security is commendable, as it helps customers feel safer while shopping.
Customers appreciate the affordable prices offered by DJ Beauty Supply. This is an important strength as it allows customers to purchase their desired beauty products without breaking the bank. The competitive pricing gives the store an advantage over other beauty supply stores in the area and helps attract price-conscious customers.
The positive experiences of customers also highlight the good customer service provided by DJ Beauty Supply. They mention being treated like friends and feeling that the employees genuinely care about their purchases. This personalized approach to customer service is a significant strength as it creates customer loyalty and encourages repeat business.
However, there are also a few weaknesses mentioned in the comments. One customer mentions that the store has a limited selection of products, particularly regarding hair wax. This can be seen as a weakness, as customers may be looking for specific items and may have to go elsewhere to find them. Expanding the range of products available could help address this weakness and attract more customers.
Another comment mentions a negative experience with the store's management. The commenter states that their granddaughter was mentally abused by the owner and employees. This is a severe weakness as it can damage the store's reputation and deter potential customers. Addressing such employee behavior and ensuring a safe and welcoming work environment is crucial to maintain a positive reputation and customer satisfaction.
Lastly, there is a comment expressing dissatisfaction with the store's customer service. The customer claims that they were not provided with necessary information over the phone and were even hung up on. This reflects poorly on the store and its commitment to customer satisfaction. Improving communication and ensuring that all customer inquiries are addressed promptly and respectfully could help overcome this weakness.
In conclusion, DJ Beauty Supply has several strengths that contribute to its success, such as a wide variety of products, helpful staff, security measures, and affordable prices. However, there are a few weaknesses, including a limited product selection, negative employee behavior, and poor customer service experiences. Addressing these weaknesses can help the store further enhance its strengths and attract a larger customer base in the future.


Best AGS Reviews

Just the variety of products, helpful staff and security is very nice as well. Affordable prices and also they provided assistance. Thank you sincerely, I will always shop here!
Best Beauty Supply Store on the West Side of Indianapolis! They have a large variety of everything with good prices. The workers are pretty knowledgeable and helpful.
The Ladies in the store are so fun and friendly!! I love their energy!!
Very helpful staff, really nice from the time I walked in.
The store has mostly hair products and wigs. I was looking for hair wax but couldn’t find it there. It has a section for babies and a small section for make up and jewls. Nice behaving employees!
This is the best beauty supply store in Indianapolis. Best customer service. I Love the family that owns this establishment, they are the best!????
I always love coming to this place! The atmosphere is always welcoming and inviting. The employees are helpful and friendly. I absolutely adore, ViVi? (I’m not sure if I am spelling her name right). Her customer service is excellent and she made me feel like a friend, like she truly genuinely cares about my purchase and wants me to be happy. Thanks for your help.
My granddaughter worked here for a short time. The owner and employees were mail mentally abusive to her she came home crying every night. I understand they speak another language than English, but I know they speak English as well. The employees would talk in their language, look over at my granddaughter then start giggling. If they talk about their employees like this, what do they say about their customers??
Customer service is everything and this place cares nothing about the clientele that they attract. Telling customers that they can't provide information over the phone about a product when said customer lives in a different city AND hanging up on customers when they call is bad business. I will NEVER patronize this business again!

Place Pictures

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DJ Beauty Supply Info

Amenities

Service options
  • In-store shopping
Health & safety
  • Mask required
  • Staff wear masks
  • Staff required to disinfect surfaces between visits
  • Safety dividers at checkout
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 09:00 AM - 09:00 PM
Tuesday 09:00 AM - 09:00 PM
Wednesday 09:00 AM - 09:00 PM
Thursday 09:00 AM - 09:00 PM
Friday 09:00 AM - 09:00 PM
Saturday 09:00 AM - 09:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location