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C & C Unisex Hair Design

+1 203-597-1000
495 Union St, Waterbury, CT 06706 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About C & C Unisex Hair Design

C & C Unisex Hair Design has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, we will focus on different aspects mentioned in the comments, including service quality, convenience, pricing, cleanliness, customer care, and stylist expertise.
One of the strengths mentioned is the convenience of being able to walk in without making appointments. Customers appreciate the flexibility this offers, especially for busy individuals. Additionally, the salon has been praised for being accommodating to customers with disabilities, as they provided excellent care for a wheelchair-bound customer.
Another positive aspect mentioned is the low price for haircuts. The salon is seen as offering a good value for money, especially compared to other chain salons like Supercuts. This could attract price-conscious customers who value affordability.
However, there are several weaknesses that have been mentioned as well. One of the most significant issues is the inconsistency in service quality. Several customers have experienced both positive and negative outcomes, leading to a hit or miss reputation for the salon. This inconsistency can create uncertainty for potential customers who are unsure of what to expect, impacting the salon's reputation and credibility.
Cleanliness is also a concern, as one customer complained that the barber did not clean the cutting machine between customers. This demonstrates a lack of attention to hygiene, which could potentially lead to unsatisfactory experiences for customers and even health risks.
Stylist expertise is another weakness that has been pointed out. In one case, a customer was unhappy with their haircut and attributed it to the stylist's lack of training or fresh out of school status. This indicates a potential lack of experience or skill within the salon's staff, which can negatively impact the quality of service provided.
Furthermore, some customers have expressed dissatisfaction with specific stylists. In one instance, a customer regretted having a different stylist from their previous visit, which suggests a lack of consistency within the salon's staff and a potential inability to meet customer expectations consistently.
Lastly, pricing has also been mentioned as an issue. One customer felt that the salon charged them a high price for a service they did not want, which led to disappointment and a shattered sense of confidence. This indicates a potential lack of communication or understanding between the stylists and customers, which could be a weakness in the overall customer experience.
In conclusion, C & C Unisex Hair Design has both strengths and weaknesses. The convenience of walk-in service and affordable pricing are positive aspects that may attract customers. However, the inconsistent service quality, cleanliness concerns, potential lack of stylist expertise, and pricing issues are weaknesses that can negatively impact the salon's reputation and customer satisfaction. Addressing these weaknesses can help the salon improve its overall performance and customer experience.


Best AGS Reviews

First picture is what I asked the lady for, second picture is how I finished. Definitely not worth $180. No I do not recommend this place!!! Her name… no I don’t have the audacity to say the hairstylist’s name, but please do a favor and do your research, I learned the hard way.
honestly it’s hit or miss with this place I feel like it’s more about it being convenient because you can just walk in … we go often bc we’re to busy to actually make appointments lol
Disgusting. The barber used the same machine without cleaning it. Dude just shake out the hair. Don't even know how to fade properly,
Treated my grandma who is in a wheelchair like a queen I appreciate this salon so much they took care of her awsomely
Great experience been going for years can always walk in and get a good hair cut better than any supercuts for a low price about 20 bucks for mens plus tip
Good I like to take my son for a haircut.they are nice people and also a good service thanks ????
Stay away from this place - took my son for a hair cut and this is what they did, its either they have no training or fresh out school. Save you some money and go somewhere else.
This wasn’t the first time I had gotten my hair done here, my first hair dresser was amazing, she did an amazing job and I really loved my hair. I hadn’t gotten her name so I had another hair dress do my hair this time, I deeply regret it now. At first everything was going very well. Until my hair dresser cut my bangs. I let her know I had references for the bangs I originally had, my bangs weren’t straight across and had longer pieces of hair that framed my face. She ignored it and cut it straight across. I didn’t realize the damage until I went to my friends house. I can’t look into the mirror without crying. The first pic was my original hair and the second is my hair now. My confidence is shattered. I also wanted to add that it was 160 dollars which was a high price to pay for something I didn’t want. Please stand your ground when it comes to your hair.

C & C Unisex Hair Design Info

Amenities

Service options
  • In-store pickup
  • In-store shopping
Health & safety
  • Staff required to disinfect surfaces between visits
  • Safety dividers at checkout
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 11:00 AM - 06:00 PM

How to go there

Location