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Angel Nails

+1 703-448-8890
7945 Tysons Corner Center, McLean, VA 22102 United States of America
Open Today: 10:00 AM - 09:00 PM

Quick Facts About Angel Nails

Angel Nails Place, based on the comments provided, has a mix of strengths and weaknesses. In order to thoroughly analyze the strengths and weaknesses, we will assess the comments one by one.
Comment 1: Strengths: - The technician was nice and friendly.
Weaknesses: - The technician lacked skills in shaping the nails and applying gel polish. - The gel polish application was sloppy and uneven. - The technician did not take the customer's feedback seriously and dismissed their concerns.
Comment 2: Strengths: - The technician was nice.
Weaknesses: - The end result of the full set and pedicure was poor; nails snapped off quickly. - The top coat applied was not smooth and started peeling off the same day. - The gel pedicure chipped immediately. - The overall experience was disappointing and did not match the expectations.
Comment 3: Strengths: - None mentioned.
Weaknesses: - Customer service was poor, with a rude and nasty attitude from the woman who attended the reviewer. - The technician rushed the service and made mistakes, including scratching the reviewer with the drill. - The reviewer's nails were uneven and not done properly.
Comment 4: Strengths: - Mai, the technician, has been highly recommended for gel manicures, regular pedicures, and waxing services. - Henry, another technician, did a fantastic job when Mai wasn't available.
Weaknesses: - None mentioned.
Comment 5: Strengths: - The reviewer had one of the best experiences in the area after living there for six years. - Henry, the technician, provided excellent service.
Weaknesses: - None mentioned.
Comment 6: Strengths: - Helen, the nail artist, and the studio were clean. - The reviewer appreciated the effort and time Helen put into the service.
Weaknesses: - None mentioned.
Comment 7: Strengths: - None mentioned.
Weaknesses: - The new nail technician hired by Henry did a poor job on both the reviewer and their daughter's feet. - The technician didn't listen to the customer's concerns and caused pain by cutting the nails too short. - The calluses and cuticles were not properly removed. - The owner, Henry, did not address the concerns or apologize for the bad experience.
After analyzing the comments, it is evident that Angel Nails Place has several weaknesses. The key weaknesses are a lack of skilled technicians, poor quality of nail services provided, inconsistent customer service, and a lack of responsiveness to customer feedback. The strengths, on the other hand, are limited to a few instances where technicians were friendly and provided satisfactory service.
Overall, Angel Nails Place needs to address their weaknesses in order to improve customer satisfaction and retain their clientele. This may include providing additional training to their technicians, ensuring consistent quality in nail services, addressing customer complaints in a prompt and professional manner, and fostering a positive and welcoming environment for customers.


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Angel Nails Info

Amenities

Health & safety
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 09:00 PM
Tuesday 10:00 AM - 09:00 PM
Wednesday 10:00 AM - 09:00 PM
Thursday 10:00 AM - 09:00 PM
Friday 10:00 AM - 09:00 PM
Saturday 10:00 AM - 09:00 PM
Sunday 11:00 AM - 07:00 PM

How to go there

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